Blended Learning Tools

How Does Blended Learning Tools Generate Great Product Training Results

Blended Learning Tools – Businesses need to increase the amount of things they sell in order to make money. Having a great product or service is only part of the work. Your sales team needs to do a good job closing sales quickly.

In addition, technicians and customer support staff need to help customers with questions or problems after they buy something to make sure they have a good experience. It’s not enough to just put a great product out there to sell a lot and be better than other companies. 

A product training that helps your team start working right away. Read this article to learn about product training and how using a mix of different learning methods can help you teach it the best way.

A good product needs a good salesperson to sell it well. You advertise the product effectively and the customer decides to buy it. If your sales staff doesn’t offer the right product for each customer, you might not make the sale. It’s also important to give good service after a sale so that customers come back. It’s up to the service technicians and customer support team to provide the best answers and help with any problems customers have.

You should create effective product training programs that give people the important information and techniques to help them make a lot of sales. Designing product training programs may seem easy, but it actually needs a carefully planned strategy. Do you want to know why? It’s easy to explain. 

Today’s businesses are always changing, and coming up with new ideas is really important to be better than others and succeed in your area. It’s not surprising that new products with exciting new features are coming out to impress everyone. Now, your employees need to keep learning new skills and knowledge about our new products and the added features of our existing products.

Read: Designing an Effective Blended Learning Program in 5 Steps

Why is Blended Learning Outstanding?

The sales team, service technicians, and customer support executives all need thorough product training. So, the people you are talking to are both workers in the field and workers at desks. This means we need a flexible training program that can meet the different needs and interests of all learners.

When you have a diverse group to train, you can’t use the same method for everyone. It’s best to offer different options to meet each person’s needs. Yes, you are right. I am talking about mixing online and in-person learning. Blended learning is a way of learning that uses different types of training. It’s good for people who are new to Learning and Development. 

This method combines the benefits of both online and in-person learning. Blended learning includes different types of online training, like eLearning, microlearning, and Virtual Instructor-Led Training (VILT). You can mix and match these training formats to make a program that works best for your students.

Blended Learning Tools Needed For Product Training

The sales team, service technicians, and customer support executives all need thorough product training. So, the people you are talking to are both workers in the field and workers at desks. This means we need a flexible training program that can meet the different needs and interests of all learners.

When you have a diverse group to train, you can’t use the same method for everyone. It’s best to offer different options to meet each person’s needs. Yes, you are right. I am talking about mixing online and in-person learning. Blended learning is a way of learning that uses different types of training. It’s good for people who are new to Learning and Development. This method combines the benefits of both online and in-person learning. Blended learning includes different types of online training, like eLearning, microlearning, and Virtual Instructor-Led Training (VILT). You can mix and match these training formats to make a program that works best for your students.

Microlearning

“Microlearning is the latest trend in corporate learning and development. ” Today’s learners like short and focused learning modules because they are easy to fit into a busy schedule and help them learn one thing at a time. You can pick different things to make training more fun and interesting. Some types of microlearning are short videos, interactive PDFs, eBooks, podcasts, digital flashcards, and infographics.

This way of learning is great for teaching about products because it provides learning right when it is needed, especially for sales reps and technicians who are always on the go. Your salespeople can quickly review digital flashcards or infographics that show important product features and benefits before meeting with clients. 

This makes them feel more sure of themselves and leads to smooth and easy closing of sales. Our customer support team can hear helpful advice from experienced sales managers about how to deal with difficult customers by listening to podcasts. This would help them deal with customer complaints well.

eLearning

eLearning is a way to learn using the internet and technology. This way of learning has become very popular after the pandemic, because it’s a good way to give ongoing training to remote workers. eLearning uses good teaching methods and adult learning to make sure the courses are interesting and interactive, so that learners stay interested during the training.

When teaching about a product, online learning can work really well. Your sales reps and technicians can take online courses whenever they want. eLearning classes can help your students learn all about the new products that have been released. To make the lessons more interesting, have someone like the sales boss or senior sales manager teach the learners about the product using avatars instead of just having them read lots of words on PowerPoint slides.

Scenario-based online courses help students think carefully and make smart choices. You can make up real situations to practice with your salespeople and teach them how to sell the best product to each customer. Scenarios can also help your customer support team come up with the right answers for difficult customer questions. Online courses that explain how a product works can help technicians learn all the details so they can give really good maintenance and repair help.

Virtual Instructor-Led Training

Virtual Instructor-Led Training, or VILT, is like having a class online instead of in person. This way of learning is great for a team that works remotely or partly in the office, because it feels like real classroom training even though it’s online. Your students like being able to talk to the trainer and other students. Group chats and breakout rooms let them talk, come up with ideas, and learn from each other, and ask questions right away.

The people who might need the product training are usually spread out. Some work in the office and some work outside. It is difficult to bring them together for classes in the same room. VILT is a great way to train and discuss new products or sales strategies together. The platform allows the team to come together, learn from each other, and discuss challenges to improve sales.

Conclusion 

Blended learning is being talked about a lot in the corporate learning and development world. I hope this article helps you understand different ways of learning and how to combine them to create a great product training program for your team. 

When you have different ways of learning, it makes people more interested and involved in the learning process. The method lets you experiment with different combinations to see what works best for your business and students. Blended learning helps people remember what they learn, so they can work better and sell more.

Author

  • Dr. Godwin Pius

    Godwin Ekpo is an experienced Educationist and Learning Experience Designer with a proven track record of developing and implementing effective learning solutions for all kinds of organizations.

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